Additional queries within offers

Configuration -> Attendee Registration -> Offer Wizard

Questions & answers are created within offer packages in the offer wizard. These queries can be used to obtain additional information, e.g. queries about food (Fig. 1) or specific booking options, e.g. the workshop selection in the offer package Workshops (Fig. 2).

Since questions and answers are placed in offer packages and the display of offer packages can be controlled per price group, questions and answers also offer an opportunity to configure price group-specific additional queries and content in the registration process.

These features of Questions & Answers should be taken into account during the set-up process:

• Answers are displayed on the booking confirmation, but related questions are not. This means that answers should be formulated in such a way that they can be placed in context.

• Questions and answers have no influence on the price of the offer.

• Quotas are controlled via answers.

• The same question + answer(s) can be linked in several offers, as can the same answer in several questions. This makes it easier to count quotas across offers. However, it also means that a question/answer is changed everywhere if it is edited in one place.

Fig. 1: Requesting information, configuration in the backend and view in the frontend

Fig. 2: Additional booking options, configuration in the backend and view in the frontend

Creating a question in the offer wizard

Fig. 3: Creating a question

1. Add question - Create a new question that does not yet exist.

2. Add existing question - Changes to existing questions affect all places where the question is also linked.

3. Add free text question - Add a question with a free text field as an answer.

4. Advanced options - Switch to the advanced package configuration of the offer at the point where questions and answers are linked.
5. Title and description - Enter a title and description for the question. Links and images can be added in the description editor, similar to articles.
6. Number of selectable answers - Define the selection options and display for the answers, see next section.

Selection and presentation of answers to a question

Maximum n answers

• Answers are displayed as a checkbox (Fig. 4)

• No mandatory question, but limitation to maximum number of answer selection options

Fig. 4: Display of the answers as a checkbox for the setting “Max. n answers”

At least n answers

• Answers are displayed as a checkbox (Fig. 5)

• Mandatory question with minimum number of answers to be selected, no maximum number possible

• In order to book the offer package, at least n answer(s) must be selected

Fig. 5: Display of the answers as a checkbox for the setting “Min. n answers”

Exactly n answers

• Answers are displayed as radio buttons (Fig. 6)

• Mandatory question with exact specification of the answers to be selected

• In order to book the offer package, exactly n answer(s) must be selected

Fig. 6: Display of the answers as radio buttons for the setting “Exactly n answers”

Display as select box

If Display as select box is activated, the answers are displayed

• displayed in a multi-select box (Fig. 7) if more than one answer is possible (hold down the Ctrl key and select several answers with the left mouse button).

• Display in a single select box (Fig. 7) if only one answer is possible.

Fig. 7: Representation of the answers as a multi-select box (left) and as a simple select box (right)

Free text questions

There are no predefined answer options for free text questions, only a text field (Fig. 8).

• You can specify whether it should be a single-line ( field type: Text) or multi-line ( field type: Textarea) text field. No maximum number of characters or words can be specified for either variant.

• You can specify whether it should be a mandatory field or an optional field (Mandatory field checkbox).

• The content of the free text field cannot be restricted to certain characters.

• The free text answers are not listed under Administration -> Organization & Planning. All responses are listed in the booking export or in the respective booking confirmation of the person taking part.

Fig. 8: Configuration of a free text query in the offer wizard

Creating responses in the offer wizard

New answers can be created for each question or existing answers can be linked.

• The order of the answers can be subsequently changed using drag & drop.

• A quota can be stored in the answer. “0” means no quota stored.
• A description of the answer can be entered. Links and images can also be added in the editor for the description, similar to articles.

Fig. 9: Creating answers in the offer wizard

Subsequent renaming of the response in the offer wizard is not transferred to the responses in the administration area under Administration -> Organization & planning -> Responses. The responses should therefore be synchronized and tidied up before starting the application and when using quotas.

Further information

• Control quotas
• Create offers
• Define dependencies in the registration process via additional booking options
• Advanced package configuration
• Additional queries for certain groups of people in the registration process