Set up payment confirmation

Configuration -> Attendee Registration -> Configuration

A participant receives the payment confirmation as soon as the payment has been posted in the system. There are various scenarios to consider.

Automatic dispatch when paying by credit card/Paypal or when importing payments into the system (refers to bank transfers)

In the first case, a payment confirmation email is always sent, regardless of whether a configuration has been made here or not. If the payment confirmation/payment confirmation email has not been configured, the default system setting applies. This default setting can be overwritten in the configuration of the payment confirmation.

Fig. 1: Configure payment confirmation

• Select the desired PDF template.

• Enter a meaningful email subject.

• Customize the text of the email for payment confirmation. The replacements below the text field can be used to easily and automatically personalize the emails by using replacements for invoice numbers, salutations or conference names.

Manually triggered dispatch when individual payments are entered in the system

When a payment is entered manually, an optional payment confirmation can be sent. If the Mail on Save checkmark is set, the email can be customized before sending. If you have already entered your own text for the payment confirmation (as described above), this will not be adopted here. Instead, an independent text is defined here. Adjustments must be made individually for each payment.

Fig. 2: Manual dispatch of the payment confirmation

Clicking on Save changes will send the e-mail directly.