# Providing the booking confirmation: Upon confirmation

Once the booking has been completed, the **invoice email** is **sent with a link** to the invoice and the **booking confirmation email, but without a link to the booking confirmation**.

Care should therefore be taken to **adapt** the **text of the booking confirmation email accordingly** if this mode is to be used (Fig. 1), e.g. “Your booking documents will be available in your personal login area after confirmation by the organizers.

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2F4jBrV2qE4OFBiHgQ1mN0%2Fimage.png?alt=media&#x26;token=4e9241d5-ab59-4738-bd99-f792d15d6451" alt="Fig. 1: Customization of the booking confirmation email template"><figcaption><p>Fig. 1: Customization of the booking confirmation email template</p></figcaption></figure>

## Releasing the booking confirmation

The booking confirmation is released in the booking overview.

* Select the bookings for which the confirmation is to be released (Fig. 2, point 1). The *blue checkmark symbol* shows which confirmations have already been generated and released (Fig. 2, point 2).
  * The release can take place regardless of the payment status.
  * The Go to *selection option* button can be used to select all visible (filtered) bookings at once. If bookings are selected whose confirmation has already been released, this has no further effect.
* Via *Carry out action:* *Release booking confirmation*, the document is released for download (Fig. 2, point 3).
* **No automatic email** is sent. The release means that the participants can download their booking confirmation in the [login area](https://manual.converia.de/en/attendees/setting-up-the-registration/basic-setup-of-the-registration/c3-the-login-area-for-attendees).

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2FXrZovVJ9p3m4Ri8uyDiR%2Fimage.png?alt=media&#x26;token=4bc44369-553f-43c9-b28d-2d80a1a490fe" alt="Fig. 2: Steps to release the booking confirmations"><figcaption><p>Fig. 2: Steps to release the booking confirmations</p></figcaption></figure>

If the participants are to be informed about the release, this can be done **directly afterwards** via *Execute action:* *Send mail* to all participants of the already selected bookings (Fig. 3).

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2FR51y69GsDAjnsTqUXmjq%2Fimage.png?alt=media&#x26;token=39b3eaa7-eab2-40ea-9d2e-b663c09a4394" alt="Fig. 3: Sending e-mails immediately after approval"><figcaption><p>Fig. 3: Sending e-mails immediately after approval</p></figcaption></figure>

You can either use a standard template (and customize it) or use your own text.

For more information, see [send-emails-from-the-booking-list](https://manual.converia.de/en/general/email-communication-from-converia/send-emails-from-the-booking-list "mention")

{% hint style="warning" %}
The e-mail is sent immediately, which is why it should be ensured that all the desired information is included in the e-mail.
{% endhint %}