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Registration contact

Configuration -> Attendee registration -> Configuration -> General settings

Fig. 1: Add Registration contact in backend
Fig. 1: Add Registration contact in backend

A contact must be defined for registration, as this information is used in many important places, e.g. on documents and in mail footers, but also as the sender name and address for system mails.

A separate contact can be defined for registration if the contact person differs from the general contact. If it is the same contact person, this contact can be added here again (Fig. 1).

  • Select the person icon to add a dataset from the person browser as a registration contact (Fig. 1).

  • If the desired person dataset was found via the search, it can be applied using the blue arrow at the beginning of the line (Fig. 2).

If no suitable dataset is available, a new personal dataset can be created using the Add person button (Fig. 2) and adopted directly by saving using the Select checkbox (Fig. 3).

It is also advisable to mark the personal dataset as not synchronizable (Fig. 3) so that it is not used for duplicate matching and thus unintentionally changed.

Fig. 2: Add person
Fig. 2: Add person
Fig. 3: Properties of the contact dataset
Fig. 3: Properties of the contact dataset

Places where the registration contact is used

The Registration contact is output wherever the associated replacements (Fig. 4) are used in texts. In Converia standard, this occurs in the following places:

  • Booking confirmation and booking confirmation email

  • Invoice and invoice mail

  • Mail templates for the manual dispatch of info mails from the attendee registration

Fig. 4: Replacements of the registration contact
Fig. 4: Replacements of the registration contact

Mail address of the registration contact as sender address for mails from Converia

The email address used in the personal dataset of the Registration Contact has several other functions in Converia:

  1. The email address is the sender address for all emails from the registration and attendee registration management (note: not to be confused with the sender name. This is usually the abbreviation of the conference).

  2. A copy of all emails sent from Converia as part of the participant registration process is sent to this address. This means that when new participants register and receive a booking confirmation and invoice via email, the information about these new registrations is also sent to the registration contact.

The location displayed in the PDF templates refers to the location of the corresponding contact (e.g. Invoice -> Registration contact).

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