Converia Manual
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  • 🚧Under Construction
  • Converia at a glance
  • Glossary
  • General
    • A new event in Converia
      • Create a new conference
      • Central settings and individualization
        • Conference name, location and date
        • Header, logo and visibility
        • Contact information
          • General contact
          • Registration contact
          • Contact person for submission and review of papers
        • Central form settings for entering personal data
        • Mandatory information (General terms and conditions, Imprint, Privacy policy)
          • Add and link terms and conditions (GTC)
          • Add and link a privacy policy
          • Add and link imprint
    • Your own Converia website
      • Article
        • Add and edit article categories
        • Add and edit articles
          • Types of articles
            • Create articles with Rich Text Editor (RTE)
          • Article languages
      • Page structure
        • Create and edit folders
        • Create and edit pages
          • Page templates
          • Action names
          • Page content and modules
            • Restrict the visibility of page content
          • Page link
      • Structured data
      • Media
      • Link the organizer's external website
    • Email communication from Converia
      • Create and send emails
        • Send vouchers by email
        • Send link for password reset
        • Send link to participation confirmation
        • Send account information for (imported) persons
      • Send emails from the booking list
    • Archiving conference data after an event
  • Attendees
    • Setting up the registration
      • Checklist: Have you considered everything before starting the registration?
      • Activation of the registration
      • Inquiry of interest before the start of registration: Pre-registration
      • Basic setup of the registration
        • Request of attendee-data in the registration process
          • Standard form fields
          • Custom fields for all persons
          • Custom fields for certain groups of persons
        • C3 - The login area for attendees
        • Methods of payment
          • Simple customization of existing payment methods
          • Creating new payment methods
          • Special case: Free participation as a payment method
          • Enable and restrict payment methods for persons and countries
          • QR-Invoice
        • Free events without invoices
        • Providing the booking confirmation before or after receipt of payment
          • Providing the booking confirmation: Only for paid invoices
          • Providing the booking confirmation: Never
          • Providing the booking confirmation: Upon confirmation
        • Individual information texts and additional information in the registration process
          • Customized content on the final page
      • Create the offer overview
        • Tips for working in the offer wizard
        • Create offers and their structure in the offer wizard
          • Extended configuration options for categories
          • Extended configuration options for offers
            • Additional mail attachments and mail texts for certain offers
          • Define dependencies between offers
        • Price groups (types of participation)
        • Extended configuration of price groups
          • Mail attachments for certain price groups
        • Define registration periods
        • Questions and answers
          • Overview of answer links
          • Hide/deactivate offers automatically
          • Additional queries within offers
          • Editing questions, answers and links
          • Clean up answers
        • Setting quotas
          • Set quotas for offers
          • Set quotas for booking options (answers) within offers
          • Display utilization of contingent offers in the frontend
          • Deposit total quotas across all offers
          • Deposit contingent for early bird discounts
          • Set up waiting list for fully booked offers
        • Restrict the visibility of offers
        • Map offers for accompanying persons
        • Hotel bookings for attendees
        • Mapping tax rates
          • Create new tax rates
          • Mapping different tax rates within one offer
        • Reverse charge in the booking process
          • Reverse charge setup
          • Reverse charge procedure in the front end
          • Reverse charge procedure in the backend
      • Create templates for invoice, booking, participation and payment confirmation
        • Set up invoice document
        • Set up booking confirmation
        • Set up confirmation of participation
        • Update attendance confirmation
        • Set up payment confirmation
      • Cancellation terms
      • Vouchers
        • Configure types of vouchers
        • Create and manage vouchers
      • Lists of participants for organization and information
      • Create surveys for participants
    • Manage people and participants
      • Language of a person
      • Find and synchronize duplicate personal entries (duplicate synchronization)
      • Persons in papers – author addresses vs. main address
      • Import people into Converia
        • Reviewer Import
        • Members
          • Configure matching criteria for member lists
      • Optimal overview of the registration status: customize the dashboard display
      • Managing bookings and invoices
        • Create new bookings
        • Create new invoice
        • Update invoices
        • Cancellation at a glance
          • Cancel an invoice
          • Cancel a booking
          • Editing or canceling booking options
            • Edit an offer
            • Charge a handling fee and show it on the invoice
        • Change invoice recipient or billing address
        • Insert additional information on individual invoices
        • Complete incomplete booking in the backend
        • Add to or edit booked offers
          • Adjust price group retroactively
          • Adjust payment method retroactively
          • Add a voucher retroactively
        • Exchange participants in a booking
        • Export invoices
        • Extended statistics
      • Managing payments in Converia
        • Send payment reminders (dunning letters)
        • Change payment method of participants
        • Make backdated payments
        • Make a credit card payment in the backend
        • Enter payment or credit memo for an invoice
        • Payment exports
        • Accounting interface
      • Import bookings into Converia
        • Create predefined shopping cart
        • The booking assistant
    • 👨‍💻Speaker Mangement
    • 👨‍💻Check-In on site
      • Payments on site for ticketing customers
      • Set up self-service
      • Configuring the scanner for on-site use
  • Papers
    • Configuration of paper submission
      • Configuration of abstract submission
      • Custom frontend submission text
      • Paper topics
      • Forms of presentation
    • Configuration of reviewing process
      • Activation, phases and deadlines
      • Define review criteria
      • Revision of the paper by the submitter
      • Test of the review in the frontend
      • Create reviewers and assign topics
      • Assign papers to reviewers for review
  • Tips for reviewers: How to review many papers faster
  • Ticketing-Processing with Converia
    • General information
      • Distribution of attendees' funds
      • Who is responsible for cancelations or rebookings?
      • Cancellation or rebooking costs
      • Test bookings
      • Send payment information for (subsequent) payment
      • Contact details
  • ADMINISTRATION
    • Rights management for Backendusers
    • Data cleansing in Converia
    • Create subsequent subportal (language)
    • Adding Custom Fields
    • Adding new Payment processors
    • Converia APIs
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On this page
  • 1. Offers can only be booked in combination
  • 2. Booking options as a mandatory query in offers (restriction at the offer package & question levels)
  • 3. Offers may not be booked together
  • Exclude combination of booking options via questions & answers within an offer
  • Further information

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  1. Attendees
  2. Setting up the registration
  3. Create the offer overview
  4. Create offers and their structure in the offer wizard

Define dependencies between offers

Configuration -> Attendee Registration -> Offer Wizard

PreviousAdditional mail attachments and mail texts for certain offersNextPrice groups (types of participation)

Last updated 4 months ago

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There are often dependencies that need to be taken into account in the offer structure: Offers that can only be booked in combination with another offer (e.g. conference ticket + gala dinner) or offers that exclude each other due to a time overlap and therefore cannot be booked together.

This chapter explains how to configure various rules and what you need to bear in mind.

If the configuration options in the backend are not sufficient to fully map the offer selection rules for the event, it is also possible to define extended shopping cart rules. Converia Support will create these if required.

1. Offers can only be booked in combination

Mandatory category (restriction at the category & offer package levels)

If it is to be ruled out that basic offers can be skipped, mandatory categories should be used, i.e. mandatory offers are grouped into one category from which at least one offer must be selected (Fig. 1). It is also possible to work with several mandatory categories.

Example

Conference participation is a mandatory category for which a fee is charged, while the associated workshops are optional and free of charge. However, these may only be booked in combination with conference participation. The workshops are therefore listed in a separate category, which is not a mandatory category.

The mandatory category configuration can be made in the offer wizard:

  • Click on the category title and tick the Mandatory category checkbox in the editing area (Fig. 2).

2. Booking options as a mandatory query in offers (restriction at the offer package & question levels)

Another possible combination is the use of offers with mandatory queries. This means that the offer package itself can be optional, but anyone wishing to book it must answer the associated query. It should be noted that the selection of answers cannot have any effect on the price of the offer.

Example

If you would like to book the optional workshops, you must select a workshop (Fig. 3).

The setting is made in the question:

  • Open the Questions & Answers section in the desired offer package and add the question or edit the existing question by clicking on the title.

  • For the number of selectable answers (Fig. 4), either Exactly n answers or At least n answers must be selected to make it a mandatory question (Fig. 4).

When using quotas for mandatory offers or queries, it should be noted that these can no longer be booked as soon as the quota is exhausted. This may mean that the person making the booking can no longer complete the registration process.

3. Offers may not be booked together

In another scenario, it may be necessary to exclude the combination of two or more offers in the booking process. There are also various options for this, depending on the requirements:

Exclude booking of multiple offers from one category

In the offer wizard, you can define how many offer packages can be booked per category: A maximum of one offer or several (Fig. 5).

This setting is useful if chargeable offers of the same type but at different prices are not to be combined.

Example

A) The category “Conference participation” contains 3 offers: 3 day tickets at 145€ each and one offer for the complete conference for 400,00 €. A maximum of one offer in this mandatory category may be selected: Day 1, Day 2, Day 3 or the full ticket.

B) There are various fee-based workshops. There is one category per time slot, from which one of the 3 workshops (€ 50.00, € 60.00 and € 70.00) can be booked.

Exclude combination of booking options via questions & answers within an offer

If the concurrent workshops from the example under B) are all offered at the same price, the following variant is recommended:

The workshop selection within an offer should be presented as question(s) with answer options. Either Exactly 1 answer(s) or Maximum 1 answer(s) must be defined as a selection option in order to prevent multiple answers being selected for one question.

In this way, a large number of workshops can be clearly displayed as booking options and it is possible to query several timeslots in one offer if required (see Fig. 6).

Questions and answers have no influence on the price of the offer package.

Further information

Additional queries within offers
Set quotas
Creating the quotation overview
Creating quotations and their structure in the quotation wizard
Fig. 1: Mandatory category conference participation in the offer overview
Fig. 2: Configure mandatory category
Fig. 3: Mandatory workshop selection within an optional offer
Fig. 4: Configuration of the mandatory query within an offer
Fig. 5: Define offer selection per category
Fig. 6: Workshop selection for several timeslots in one offer package