# Set up waiting list for fully booked offers

A specific **waiting list function** does not exist in Converia, which is why two configuration variants are described below that can provide a remedy.

{% hint style="info" %}
**It is not possible to automatically display queries (offers, questions, answers) for a waiting list in the frontend.** The booking status should therefore be checked regularly, e.g. by linking the corresponding [answers on the dashboard](https://manual.converia.de/en/attendees/manage-persons-and-attendees/optimal-overview-of-the-registration-status-customize-the-dashboard-display) so that they can be kept in view.

As soon as a person who has a waiting list place can move up, a rebooking from the waiting list to the correct offer can be made in the backend.
{% endhint %}

## 1. Query about another free offer package

The query can be made via a [new free offer package](https://manual.converia.de/en/attendees/setting-up-the-registration/create-the-offer-overview/create-offers-and-their-structure-in-the-offer-wizard), which is created for people who wish to register on a waiting list (Fig. 1).

* The offer package is configured in the same way as the regular offer (e.g. with the same queries in the offer package), but with the addition “Waiting list” in the title.
* The offer package for the waiting list is hidden until the contingent of the main package is exhausted. The configuration takes place in the [extended package configuration](https://manual.converia.de/en/attendees/setting-up-the-registration/create-the-offer-overview/create-offers-and-their-structure-in-the-offer-wizard/extended-configuration-options-for-offers) (Fig. 2).

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2FGfDP3uGwcaaQonYzj6Dw%2F2025-09-18_09h45_40.png?alt=media&#x26;token=6fa99014-55a4-4bcd-a077-a25f3cf9cd53" alt="Fig. 1: Waiting list as an offer package in the offer overview"><figcaption><p>Fig. 1: Waiting list as an offer package in the offer overview</p></figcaption></figure>

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2FkjHamISXLuV2AfRzHxHN%2F2025-09-18_09h47_53.png?alt=media&#x26;token=66f4db96-ceca-4404-9658-240897890577" alt="Fig. 2: Hide offer package in the frontend as long as the waiting list is not required"><figcaption><p>Fig. 2: Hide offer package in the frontend as long as the waiting list is not required</p></figcaption></figure>

## 2. Query within the fully booked offer

Alternatively, it is possible to **set up a waiting list query within a fully booked (free) offer** (see [additional queries within offers](https://manual.converia.de/en/attendees/setting-up-the-registration/create-the-offer-overview/questions-and-answers/additional-queries-within-offers)). Either additional questions including an answer option (A) or only additional answer options (B) are set up for the waiting list query.

{% hint style="warning" %}
In this case, it must be noted that both persons with a completed booking of the offer package and persons on the waiting list have **the same offer** in the booking. In this case, the distinction is only made on the basis of the selected answer(s).
{% endhint %}

### Variant A

* The question incl. **answers** (Fig. 3) for the waiting list are configured in the same way as the **question incl. answers** for regular contingent participation.
* **Questions incl. answers** are hidden until the quotas of **questions incl. answers** of the regular query are exhausted.

### Variant B

* **Answers** (Fig. 4) to the waiting list are configured in the same way as the **answers** to the regular contingent participation.
* **Answers** are hidden until the contingents of **answers** to the regular query are exhausted.<br>

  <figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2FUosPXHRDL5KZq3dHCo65%2F2025-09-18_09h55_06.png?alt=media&#x26;token=462bae10-ee34-4ea3-a41c-70bca01b21d9" alt="Fig. 3: Show and hide waiting list as a query within an offer"><figcaption><p>Fig. 3: Show and hide waiting list as a query within an offer</p></figcaption></figure>

<figure><img src="https://3664324957-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFHhRMg6uphOg3wLL7zym%2Fuploads%2Fmvh5o2ueFCOObrOZUaO3%2F2025-09-18_09h57_28.png?alt=media&#x26;token=9937ca21-bdee-44f8-abc8-c2e69b191b1a" alt="Fig. 4: Showing and hiding individual answers to a waiting list query"><figcaption><p>Fig. 4: Showing and hiding individual answers to a waiting list query</p></figcaption></figure>