Change invoice recipient or billing address

Management -> Attendee Registration -> Invoices

Call up the invoice details to change a billing address or the contact person (invoice recipient).

Fig. 1: Change Billing address (1) or contact person:in (2) of an invoice.

1. Address changes, the contact person remains the same

• Make the desired changes to the billing address (Fig. point 1).

• Save the changes and update the invoice.

The contact person changes

• A new data record can be selected from the person database via the person icon (Fig. point 2) (return to the list or use the search mask).

• If the person does not exist, a new person data record must be created and adopted as the contact person.

Do not overwrite the existing data record with the data of the new person. The person may not be attending the conference, but may be the author of a contribution: If you were to simply overwrite the personal data now, the wrong person would end up being listed as the author in the abstract volume.

• Finally, the invoice must be updated; only then is the editing process completed and a new invoice document created.

• The comment function can be used to document changes or deviations for other users in the backend.

• No automatic emails are triggered when edits are made in the backend. If required, the participants can be informed via booking info mail (sent to the person who booked in, tab in the booking details) or invoice info mail (sent to the invoice recipient, tab in the invoice details).