Adjust payment method retroactively

Management -> Attendee Registration -> Invoices

Open the relevant invoice and call up the invoice details.

Select the desired payment method from the drop-down menu and specify whether (previously configured) additional payment costs should be calculated automatically (Fig. 1, point 1). Only payment methods activated for the event are available for selection.

Fig. 1: Adjusting the payment method in the invoice

• Finally, the invoice must be updated; only then is the editing process completed and a new invoice document created.

• The comment function can be used to document changes or deviations for other users in the backend.

• No automatic emails are triggered when edits are made in the backend. If required, the participants can be informed via booking info mail (sent to the person who booked in, tab in the booking details) or invoice info mail (sent to the invoice recipient, tab in the invoice details).

If the payment methods PayPal and/or credit card are activated for the event, participants can also easily make the payment using one of the two payment methods in the personal login area C3. This is also possible if the invoice itself is set to bank transfer. More on this here.

If you have your own credit card interface in Converia, the “payment in the frontend” function depends on the degree of implementation. If you have any questions, please contact [e-mail]